Privacy Policy

NGP Racing is committed to protecting your privacy

In today's world of Identity theft and fraud, we here at NGP are committed to protecting your information. All payment information is removed from any electronic device or software as soon as the order has gone through, and is never kept on file for any reason. All paper copies, if any, are shredded before being disposed of. You can shop assured that your information is safe with NGP Racing. This privacy statement discloses what information we gather about you when you visit our website and describes how we use that information. Our policy is to keep the personal information we receive from our website completely confidential and used solely for internal purposes.

PLEASE CAREFULLY READ THE CONTENTS OF THIS PRIVACY POLICY IN FULL. BY ACCESSING OR USING OUR WEBSITE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND EXAMINED, UNDERSTAND, AND AGREE TO BE BOUND TO THE TERMS SET FORTH ON THIS PAGE AND IN OUR WEBSITE TERMS AND CONDITIONS. IF YOU DO NOT OR CANNOT AGREE TO THESE TERMS, PLEASE EXIT AND CEASE THE USE OF OUR WEBSITE IMMEDIATELY.


Summary:

We respect your privacy and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into agreeing to something you might later regret.

Our policy covers:


Why we value your privacy

We value your privacy as much as we do our own and we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information that some companies, governments, and other organizations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.


How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry or request.

We use cookies and scripts to track your activities on our website and to know what websites you have visited prior to and after our own.

We collect your name and email address when you sign up for one of our newsletters.

We ask for your account and contact information when you hire or buy something from us.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.


What information we store

  • When you visit our website, we store cookies on your computer to recognize you and to better serve you by tracking your interests.
  • When you contact us through our website, we collect your name, email address, phone number, and the company you work for, if you’ve provided it.
  • When you contact us by email, we only collect your email address and the contact information that you provide us, if any.
  • If you sign up for a newsletter, we only collect your name and email address.
  • When you purchase something from us, we collect your name, email address, phone number, billing address, and a delivery address.
  • All purchases are processed by either M&T Bank or PayPal, and we never have access to your credit card information.


Cookie usage

What is a cookie?

A cookie is a small file that is placed on your computer or device that holds information for us.

What do we do with cookies

We use cookies to keep track of what items you have in your shopping cart and to remember your device the next time you visit our website. We also use the information stored within cookies to improve your shopping experience by analyzing your shopping habits. We will never sell information collected by cookies to any third party institution.


Where we store your information

When you contact us by email or through our website, we store your your information in our Amazon RDS database server. If you sign up for our newsletter, we store your email address with Mailchimp, which is the email marketing platform we prefer to use. When you purchase something on our website, your information is stored in Magento 2, our ecommerce platform (which is hosted by Amazon Web Services), and RO Writer & Quickbooks, our customer account software. If we perform wholesale business with you, we store your information in our accounts software, RO Writer and Quickbooks. One of the reasons that we have chose to use these systems is due to their commitment to security.


What we use your information for

Contacting you

We occasionally use your contact information to send you details of our products and services. We will only do this if you have opted to receive comunications of this type from us. When we send you information, you have the option to unsubscribe from these communications and we will not send them to you again. We might also email or call you about our products and services, but if you tell us not to, we won’t contact you again. We will use your information to send you invoices, statements, reminders, or other information that is pertinent to your order. 

Improving our practices

We use the non-personal analytics information gathered by Google and Facebook to improve the online shopping experience on our website for you and others. We also use the sales data collected through our website to offer you better deals and improve our advertising efforts.


Who’s responsible for your information at our company

Our online services administrator is responsible for the security of your information. You can contact them by email at webmaster@ngpracing.com or by phone on 410-994-0000 if you have any concerns about the information we store.


Who has access to your information

When we store information in our own systems, only the people who require it have access. Our management team have access to everything you’ve provided, but individual employees have access to only the information that is required to do their job.


The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who absolutely need it. We store passwords in an encrypted Amazon RDS server, and use a combination of password and secondary device authentication to ensure that it can only be accessed by us. 

The computers we use for the processing of your information are all encrypted using 256 bit Bitlocker and are password protected as well. These computers require authentication whenever they’re started or logged off.


How to complain or have your information removed

We take complaints very seriously. If you have any reason to complain about how we handle your privacy or would like us to remove your information from our systems, please contact our online systems administrator by email at webmaster@ngpracing.com or by phone at 410-994-0000. If you prefer to send us physical mail, send your envelope to:

NGP Racing
1615 Perryman Rd.
Aberdeen, MD 21001

EU Customers/GDPR Compliance

This section is applicable to EEA (European Economic Area) customers only. We are in compliance with the EU GDPR (General Data Protection Regulation) requirements to the extent we are required to be. If any conflict should arise between our own terms and policies and those set forth by the GDPR, the GDPR terms will overide our own for EEA customers. If you are an EEA customer and would like to have your information removed from any of our systems, please contact us immediately.

Our identification and contact information is below:

New German Affiliate Inc.
1615 Perryman Rd.
Aberdeen, MD 21001
E-mail: info@ngpracing.com


Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website. If we currently store your information, we will contact you regarding any updates to this policy.

This policy was last updated on July 30, 2018.


Questions?

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us by clicking or tapping here.